The City of Dunwoody is moving to a new software solution for Community Development and Finance.
“The transition will enhance service delivery, improve internal coordination, and offer expanded online access for residents, contractors and businesses,” said a release from the city.
Beginning August 4, Dunwoody’s Community Development operations will move to CentralSquare, replacing the current system, iWorQ. To prepare for this upgrade, iWorQ will be deactivated after 5 p.m. on July 29, which will temporarily affect services related to permits, inspections, and code enforcement.
“To avoid disruptions, please submit all paperwork and schedule necessary inspections to take place before the July 29 deadline,” the release said. “From July 30 to August 4, Community Development will be closed to the public while staff complete the transition. During these days, no new permit applications or code enforcement complaints can be accepted, and no inspections can take place.”
Beginning August 4, users will be able to access CentralSquare through the city’s website to submit new permit applications and code complaints.
Anyone who has an existing application or complaint can contact the Community Development staff to ensure that the information submitted is transferred correctly.
For permits or scheduing an inspection, email permits@dunwoodyga.gov or call 678-382-6821. For code enforcement updates email compliance@duwoodyga.gov or call 678-382-6807.
The new platform will expand online capabilities, allowing applicants to submit documents and pay fees electronically so there is no need to visit city hall in person, the city said.
The upgrade will also impact open records requests related to permits and code enforcement reports. All components of the transition to CentralSquare are expected to be complete by mid- September.
