Driving in the city, you have probably seen all types of parking signs.
QR codes. License plate readers. It can get confusing with all the different ways that parking lots across Atlanta operate.
“You’re sort of surprised that they’re all so different and the charges are different and you have to be careful about what you’re approving,” resident Regis Napolitano says.
That’s at the heart of a city ordinance proposed by City Councilman Jason Dozier. The so-called “Parking Bill of Rights” targets private parking lots.
“This adds clarity, adds transparency, adds accountability to the process,” Dozier told Channel 2 consumer reporter Justin Gray.
Dozier introduced the ordinance in a committee hearing and it will soon be up for a full vote.
The proposed ordinance would require lots to have a clear disclosure of its pricing and a way for customers to dispute charges within 30 days. It would also require a notice if a lot uses license plate reader and cameras as well as put limits on how long that data is stored.
“We’ve seen a lot of issues across the city where folks get a bill in the mail from a third party vendor saying they owe a hundred dollars and being threatened with collections,” Dozier said.
“So being able to present information up front, providing opportunities for dispute and just making the process clearer will severely reduce these friction points,” he added.
Channel 2 Action News Investigates has reported on those problems with parking bills in Atlanta and across the metro. In 2025, we were flooded with complaints from customers of garages managed by Parking Revenue Recovery Services (PRRS).
Channel 2 also reported on a state law that went into effect this year that tightened rules and restrictions for booters operating in private parking lots.
Atlanta’s ordinance would give the city new enforcement powers to go after lots that don’t follow the rules with fines. The Atlanta City Council is expected to vote on it in the next full meeting on Sept. 8.
