Santiago Marquez

America’s digital divide intensifies inequalities experienced by migrating families struggling to find their way in America. Tremendous efforts are underway across the country, including and especially here in Georgia, to close that gap – whether in rural areas or underserved urban communities. We realize that Americans with access to innovative tech have immersed themselves in our ever-evolving digital ecosystem to realize their personal and entrepreneurial dreams. Meanwhile, those without access struggle mightily. That is particularly true of the immigrant community. 

If lawmakers would focus their efforts on educating individuals on how to benefit from emerging technologies, we could create a bridge for migrant communities to navigate their way across the digital divide. We won’t get there by demonizing American tech companies, a posture that will only expand the inequalities in access. 

As bills are being drafted across America, lawmakers must also understand that traveling to a new land to establish a home is daunting, and the proper information to simplify the transition is often hidden behind the barrier of affordability or understanding. With proper education on how to access the wealth of migration assistance information and community support online, the legitimate migration process could be simplified, attracting more families to seek legal migration channels. 

The low-cost tools within America’s digital ecosystem have blossomed opportunities for economic advancement based on access and zip code. Yet, connectivity and broadband issues still pose challenges for some communities. 2024 offers a golden chance for lawmakers to embrace technology and develop the proper digital infrastructure to ensure universal access to information and tools online. It is high time that lawmakers view technology as a tool that can help forgotten communities lift themselves from poverty to reach prosperity.

Furthermore, artificial intelligence is poised to reshape what technology can accomplish, and industry leaders are actively working to uncover ways for AI to streamline the immigration process. AI has already shown the ability to help provide clear and concise information in many different languages, which could help families understand the many steps involved in the immigration process. AI has also displayed the ability to process large swaths of information, and I am hopeful to see that technology utilized to help process the many backlogged immigration applications keeping families waiting to contribute to our nation’s economy. 

Let’s build education centers to inform those families on how to realize their American dream, securing their rightful place in the land of the free. This legislative year, lawmakers must work to ensure migrants seeking a home in America have the proper information and digital tools to do so. 

Santiago Marquez is the CEO of the Latin American Association (LAA), Georgia’s largest nonprofit organization serving the Latino community. Prior to joining LAA, he served as President & CEO of the Georgia Hispanic...