To accommodate walk-in customers paying property taxes at the DeKalb County Tax Commissioner’s office taxpayers will use the UGA Extension entrance at the front of the building Sept. 17-30 during business hours.
Beginning Monday, Sept. 21, the property tax office will have extended hours until 6 p.m.
Customers with disabilities may still use the main entrance off Northern Avenue.
“Taxpayers can expect long lines and wait times the week before the Sept. 30 deadline at the central property tax office. We’re reminding owners who prefer to make payments in person to consider visiting the satellite office locations at South DeKalb Mall and Clairmont Road,” said DeKalb County Tax Commissioner Nicole Golden in a release from the office..
Walk-in service is available at the Clairmont Road and South DeKalb Mall satellite office locations from 8 a.m. to 4:30 p.m. Monday through Friday:
- North Office, 3653 Clairmont Road
- South DeKalb Mall, 2801 Candler Road, Suite 66
“While we’re happy to serve in person, if you prefer to skip the trip altogether, online and pay-by-phone options are available 24/7. The new, user-friendly payment website features an improved property search function and convenient e-payment options such as Google Pay, Apple Pay, Venmo, PayPal, along with credit/debit cards and real-time validated e-checks,” Golden said. “I also want to remind taxpayers e-checks are accepted online and over the phone and is free; there is no processing fee.”
Know before you go:
- The first installment is due Sept. 30; the second installment is due Nov. 15. If a deadline falls on a weekend or holiday, the deadline moves to the following business day.
- Taxpayers paying the total amount due in one payment must pay in full by Sept. 30.
- Bring your tax bill stub and a valid Georgia ID or driver’s license.
- Acceptable payment methods include e-check, credit or debit card, check or money order.
- There is no processing fee for e-checks; fees apply for credit and debit card payments.
- Parking is available near the UGA Extension Service lot facing Memorial Drive.
- Customers with disabilities may still park and enter through the property tax entrance off Northern Avenue.
- Security screening is required for service.
- Canceling a payment may result in a late fee and a nonsufficient funds fee. Contact the property tax department before placing a stop payment on a check.
- The tax commissioner’s office does not mail tax bills to mortgage companies.
- Owners who have not received a bill may contact the tax office or access their bill online.
Payment methods for current and prior year taxes:
- Online: Visit DeKalbTaxGA.gov and select the “Make a Payment” button. There is no service fee for paying by e-check. Credit and debit cards, Apple Pay, Google Pay, PayPal and Venmo are accepted; processing fees apply.
- Pay by phone, 24/7: Call 678-501-7995. There is no service fee for paying by e-check. Credit and debit card payments are accepted; processing fees apply.
- Drop box: A secure drop box is available at all three office locations. Payments must be enclosed in an envelope and placed in the box by the due date. Checks only; cash is not accepted.
- In person: Central office, 4380 Memorial Drive, Decatur, Ga. 30032; North office, 3653 Clairmont Road, Chamblee, Ga. 30341; South DeKalb Mall, 2801 Candler Road, Suite 66, Decatur, Ga. 30034.
- Mail: Payments must be postmarked by the U.S. Postal Service by the due date to avoid late fees; metered or kiosk postage dates are not accepted as proof of timely payment. Taxpayers should consider alternative payment methods because of ongoing mail delivery issues.
For questions about tax payments and homestead exemptions, contact the DeKalb County Tax Commissioner’s Office at 404-298-4000, proptax@dekalbcountyga.gov, or visit the online portal.
For questions about property values, contact the Property Appraisal Department at 404-371-0841. The deadline to appeal real property values was July 13; the deadline for personal property was Aug. 3.
