After personal information identifying a juvenile’s name and age was posted in a daily log on Dunwoody’s “Police to Citizen” website on Feb. 10, the department has suspended that link on the site.
It’s not the first time information about a juvenile was inadvertently published, the department said.
“The Dunwoody Police Department has temporarily suspended our Police to Citizen Portal (P2C) due to a back-end software and server issue maintained by our vendor, Central Square,” a statement from Dunwoody Police Sgt. Michael Cheek said.
The statement said another juvenile’s information was posted on the portal in December 2025.
“We notified Central Square; they assured us the issue was resolved, and those records were restricted from view,” the statement said. “We discovered another issue last night.”
Cheek said the department sent “an emergency request to resolve the issue and suspend our portal.”
The shutdown does not affect the city’s open records process. All requests can still be sent through the portal on the city’s website, he said.
“As a department committed to transparency, we provide the police to citizen portal as a tool for the public to view our incident reports. This matter was addressed in the past, and we implemented corrective measures at that time,” Dunwoody Police Chief Mike Carlson said in the statement. “The fact that has occurred again tells us we need to take a deeper look. We are undertaking a thorough review of this portal to determine where the breakdown occurred and to put stronger, sustainable protections in place.”
The website, which many police departments around the country employ, provides an overarching snapshot of police activity in the Dunwoody area, including citations, arrests, and other police activity.
Dunwoody resident Joe Hirsch said he had alerted the police about the matter in December and again on Feb. 10.
“At the time, I appreciated the prompt reply from [Assistant Police Chief] Oliver Fladrich and his concern in getting this issue corrected,” Hirsch wrote in an email to Rough Draft. “This is no longer a software matter; this now reflects on the city’s (in)abilities and legal responsibilities. This is also a very basic trust issue.”
